Our change state webhook informs you about changes regarding state and phase for the respective casefile.
This webhook is in the first place triggered by casefile creation (casefile reaches state "new) and by any other state or phase change during the debt collection process. You can trigger the webhook by booking a full payment which makes the casefile jump to state "already_paid_creditor" (if booking_date of payment is before casefile reaches state "active") or to state "paid" (if booking_date is after casefile reaches state "active").
{
"case_file_id": "100064775651",
"state_code": "active",
"phase": "pre_court",
"date": "2025-04-25T16:15:54+02:00",
"customer_number": "3749944649",
"invoice_numbers": [
"5159527681"
],
"webhook_name": "change_state_or_phase"
}